Remote Forensic Collection Services By Lawyers for Lawyers
With our remote electronic evidence collection services, our forensics specialists collect, preserve, and produce your electronically stored information (ESI) for your client, opposing party, and third-party witnesses.
We ship our Black Box Remote Collection Unit to your home or office – you do not have to mail us or be without your phone, tablet, or computer. Flat-fee pricing; no forensic expert hourly billing.
Conveniently Serving All 50 United States
With the endurance of remote work, preserving data from devices in multiple locations poses a challenge for many companies. Our Black Box offers a convenient solution! We specialize in the forensic collection of evidence from smartphones, tablets, computers, and cloud accounts across the United States.
Free FedEx/UPS shipping direct to your office, home, or other location. Please call us before 3:00 any weekday and we can usually ship a Black Box the same day.
Who We Help
Using our proprietary Remote Collection Unit, we obtain remote collections for law firms, individuals, businesses, governments, school districts, non-profits, unions, and other organizations in all 50 states.
Transparent Flat Fee Pricing
How much will it cost? See our prices here. No more forensic expert hourly billing. Flat fees for each device or account collected. You do not pay extra for standard shipping, data storage, hourly rates, or per gigabyte fees.
Explore Our Smartphone Evidence Packages
Explore Our Computer Evidence Packages
Preserve Your ESI Anywhere it Resides
Preservation is essential – avoid sanctions! Data on phones or computers can be lost, stolen, or rendered inaccessible due to inoperable devices causing. Losing essential evidence for litigation can be catastrophic for your claims and defenses, and may even lead to sanctions. Collect and preserve fast and early with our Black Box to prevent spoliation claims and sanctions against parties and their lawyers.
Easy-to-Use Remote Collection Unit
As easy as 1 – 2 – 3!
1 – Plug into power.
2 – Plug into your internet.
3 – Plug in your phone.
We do the rest.
How Does Remote Collection Work?
We ship you our Black Box, you plug in your device, and we remotely secure a forensic image of your device. Our remote collection units are loaded with a variety of software, but our primary forensic software is Cellebrite. Cellebrite is a leader in mobile forensics and is used by law enforcement agencies throughout the United States and internationally.
Once you return our Black Box, we extract and process your data to produce your evidence reports.
How Long Does it Take?
Typically, the actual forensic collection takes 2-4 hours. On average, it takes about two weeks from when you order the Black Box until you receive your evidence reports.
Fully Defensible Collection
Our equipment, collection, and preservation procedures ensure your forensic evidence is fully defensible and admissible. We create forensic images of the storage media, making a bit-for-bit copy of files and use hashes to verify data integrity. These measures maintain the original state of the evidence to establish a reliable chain of custody.
How Secure is Remote Collection?
We employ robust security measures to protect your data. For example, our remote collection unit uses encrypted storage, and we use secure data transmission protocols. Lastly, no one can access or control the unit – there is no screen, keyboard, or mouse. We are available to make declarations or expert witness testimony as needed.
What Devices, Accounts, and Evidence Can We Collect Remotely?
We offer a comprehensive range of e-discovery and forensic data collection services. Our defensible collections recover evidence from several familiar sources. The top three most prevalent sources are mobile phones, computers, and email accounts.
However, new data types are coming out all the time. For example, as companies rely on new solutions and technologies, the universe of data types where you may find responsive evidence multiplies. Additionally, any new platform may have video recordings, chats, or documents.
Employment discrimination, contract disputes, and other business litigation mean companies must locate where potential evidence resides and preserve it appropriately. Our remote collection solutions remain responsive to this rapidly changing environment. See below for common sources and evidence types we can help with.
Phones & Tablets
The wealth of data generated by phone users daily makes them the most frequently requested device for securing ESI.
Common Phone & Tablet Evidence Types
Mac & Windows Computers
We do not discriminate between OS and Windows-based users. Get your digital evidence from almost any desktop, laptop, server, or computer application.
Common Computer Evidence Types
Internet Routers
Internet router collections and analysis is often used in our counter surveillance cases to identify suspects by reviewing log files, connected devices, and incoming and outgoing traffic, including IP addresses of where information is being sent.
Email Accounts
Collect, preserve, and produce all email message content and attachments. Smart culling with date filters, keywords, and participants helps you hone in key documents quickly!
Email Messages and Attachments
Online Accounts
Businesses are not the only ones impacted by the new data types. We are also seeing growth in data types and individual requests for social media collections. Some recent examples include:
- Twitter postings in an excessive use of force claim against a police officer;
- Facebook and Instagram postings in custody battles.
- WhatsApp messaging in traffic accidents.
Can You Recover Deleted Data?
One of the most common questions we get is about deleted data. Cellebrite, the best mobile forensic software available, gives us the best chance to recover deleted data from phones.
It is hard to predict when or if deleted information on a phone is recoverable. Typically, it depends on many factors, including:
- Make and model of the phone;
- Operating system version;
- How long ago was the information deleted;
- What data type was deleted (e.g., text data or photos/videos); and
- How full is the data storage on the phone, and whether there is a lot of free space.
What Cases Are Good for Remote Collection?
Any case that may have relevant ESI! For example, communications tend to be involved no matter the type of case. From criminal charges, divorce and custody battles, to business litigation – text messages, chats, and emails are often relevant. We can remotely collect these from phones, computers, and email servers, or wherever the ESI resides.
Common Case Types:
Employment Law to prove or disprove allegations of sexual harassment, racial discrimination, or wrongful termination.
Family Law cases to negotiate property division, spousal support, custody arrangements, or identify hidden assets and accounts when there has been financial infidelity.
Business Litigation for contract disputes, business valuation concerns, and more.
Criminal Law for defense or prosecution.
Personal Injury Law such as GPS location data or other phone interaction data for traffic accidents.
Class Action cases with large amounts of ESI to review and manage.
Intellectual Property cases with copyright disputes or trade secret theft.
Probate Administration where there is a will contest or need to identify assets for probate.
Improve Custodian’s Preservation Compliance With Remote Collection
Privacy guarantees and convenience significantly increase custodian cooperation and compliance with preservation obligations.
Primarily, people worry about the data on their phones. We offer targeted production with our discovery protocols to assure custodians that only responsive items are subject to review.
Secondly, no one likes to hand over their phone to a forensic examiner for hours, let alone days on end. With our remote collection services, custodians keep their phone at all times!
Remote Collection FAQ’s
Remote Collection FAQs
Yes, we apply deeper forensics when someone needs to recover deleted data, whether it was done intentionally or inadvertently. When someone deletes, for example, a text message, it will remain recoverable on their phone until it is overwritten. How quickly it is overwritten is often a function of: how much free space exists; how much new data is being added; and how much time has passed.
Typically, the best source of email evidence is the email server. While emails may be found in multiple locations such as on a phone, tablet, or computer, those locations tend to hold fewer emails than the server. For example, many phone users have their emails synced for only 30 days, and maybe only six months on their computer. Whereas the email server may have three years or more worth of email. Therefore, frequently the email server is the preferred source of evidence.
We forensically collect from electronic devices anywhere that UPS or FedEx ships. To date, we’ve shipped our remote collection unit to over 30 states.
No! Each Black Box can typically handle up to 20 devices. For large forensic collections or multi-location businesses, we may ship additional Black Boxes as needed.
As long as you can physically plug in the device, you don’t need any special expertise. It’s so easy, kids can do it!
We are able to download all electronically stored information from your device, regardless of the language used. We also have customer service available in Spanish.
We forensically collect smartphone, tablet, and computer evidence wherever FedEx and UPS deliver by sending you our remote collection unit, Black Box. Once the unit arrives at your doorstep, you just give us a call. At that time, we will give you the combination to unlock the black box. Next, you will plug in the power, and your phone or computer. Then, we do the rest.